Do I need to be at home?
Ideally ‘yes’, otherwise the following will apply if ‘Authority to Leave’ has not been given
Make sure someone is home when the item is due to be delivered otherwise you will automatically be charged a futile delivery fee if a delivery address recipient is not at the delivery address on the FIRST attempt of delivery, and there is no ‘Authority to Leave’ given to leave the parcel in a safe place. See Courier Surcharges and Fees
In cases where this charge is applied, we will have to re-invoice this charge to the person who made payment for the order.
